Online Orders & Payments
- All prices listed in Canadian Dollars.
- This website is secure. All communications are encrypted which protect the integrity and confidentiality of your data.
- I propose the popular Paypal payment gateway. I also offer the easy, fast and safe Stripe gateway dedicated to credit card payments. Canadian residents can also make Interact eTransfers.
- Please contact me if you face any problems placing an order or during checkout.
Shipping & Handling
I offer Free Shipping within Canada.
I charge a 30 $CAD Flat Rate to ship to the United States.
I do ship Internationally. Please contact me for a quote – before checkout.
- I usually process orders & ship within 48h.
- Delivery time is usually 3 to 7 business days. Get in touch if you want Express delivery, some extra charge will be added.
- Free Shipping include regular service with tracking number. You remain responsible for additional import taxes if they occur.
- I use recycled packaging materials whenever possible.
Refunds & Exchanges
If you are unhappy with any purchase, I will gladly take back any merchandise under these conditions:
- Refund or exchange requests must be made within 14 days of delivered shipment.
- Item must be returned in its original condition and not used.
- You remain responsible for the shipping charges, which will not be refunded, unless you received damaged merchandise. If you have received damaged merchandise, please contact me and I will give you return instructions.
- Refund or exchange will be processed within 14 days of receiving the item.